Toshiba Digital Marketing Initiative Corporation

Procedures concerning Requests for Disclosure etc.

Procedures for responding to requests from individuals or their agents regarding personal information held by our company under the Personal Information Protection Act, including: 1) requests for disclosure, 2) requests for notification of intended use, 3) requests for correction, 4) requests for addition, 5) requests for deletion, 6) requests for suspension of use or third party provision, and 7) requests for disclosure of records of third party provision (collectively hereinafter referred to as “Requests for Disclosure”) are as follows.

  1. 1.Postal Address for Requests for Disclosure

    Please post Requests for Disclosure to the address shown below after attaching the necessary documents to the prescribed request form. When posting the request form to the Company, please use simplified registered mail, or another method enabling confirmation of delivery. Please write on the envelope, "Personal Data Request enclosed."

    Personal Information Protection Consultation Desk
    Toshiba Digital Marketing Initiative Corporation
    NREG Shibakoen Building, 1-8-4 Shibakoen, Minato-ku, Tokyo 105-0011, Japan

  2. 2.Documents to be submitted concerning Requests for Disclosure

    A. Designated application forms (please download and print out the following documents)

    B. Identity confirmation documents

    • One copy of any of the following documents:
      Driver's license, health insurance card, passport, pension booklet, resident registry card, or individual number card

  3. 3.Requests for Disclosure through Agent

    When your agent is making a Request for Disclosure on your behalf, include the following documents in addition to A and B in 2. above.

    C. Designated application forms (please download and print out the following documents)

    D. Agent identity confirmation document

    • One copy of any of the following documents:
      Driver's license, health insurance card, passport, pension booklet, resident registry card, or individual number card

    E. Power of Attorney

    The person to whom the personal data refers should stamp a power of attorney with his or her seal, and attach a seal registration certificate. When the agent is a person with parental authority or other legal representative, the person making the request may submit a copy or an abridged copy of the family register or a certificate of residence indicating the relationship with the person to whom the personal data refers instead of a power of attorney.

  4. 4. Fees for Request for Disclosure, Notification of Intended Use, and Disclosure of Records of Third Party Provision

    Fees are charged for requests for disclosure of personal information, notification of intended use, or disclosure of records of third party provision.
    Fee for each request: ¥800 (tax included)
    Please include a postal money order in the amount of ¥800 with the documents for submission. The person making the request bears the cost of purchasing the postal money order and of postage to the Company.

    Note:
    In cases where the fee is insufficient or where the fee is not included with the documents for submission, the Company will notify the person making the request to that effect. If payment is not made within a certain period of time, the Company will deem that no request for disclosure, notification of intended use, or disclosure of records of third party provision has been made.

  5. 5.Method of Responding to Requests for Disclosure

    The Company will provide the response either electronically or, if requested by the individual, in writing sent to the address provided on the request form.

  6. 6. Use of Personal Data Obtained in Connection with Requests for Disclosure

    The Company will handle personal data obtained in connection with Requests for Disclosure only for the purpose of complying with Requests for Disclosure. The Company will not return submitted documents. Submitted documents will be retained for three years after the completion of responses to disclosure requests and then be destroyed.

    Note:

    Reasons for Not Disclosing Personal Data
    In the cases indicated below, the Company will not be able to respond to Requests for Disclosure of personal information. In cases where the Company decides not to respond to inquiries as requested, the Company will notify the person making the request to that effect and give the reason. Fees will not be refunded in cases where the Company does not disclose personal information or provide notification of intended use.

    • When the principal's identity cannot be confirmed, such as when the address on the completed request form, the address on the completed documents for confirming the identity of the person to whom the personal data refers, and the address registered at the Company do not match
    • When it cannot be confirmed that the agent has duly authorized power of attorney
    • When there is a deficiency in the prescribed documents for submission
    • When the Company cannot identify the personal data on the basis of the information contained in the request
    • When the information subject to the request does not come within the scope of "retained personal data" as defined in Article 2, Paragraph 5 of the Personal Data Protection Law.
    • When there is a risk of harm to the life, body, or property of the person to whom the personal data refers or to a third party
    • When there is a risk of considerable obstruction to the appropriate operation of the Company's business
    • When disclosure would constitute a violation of another law or regulation

  7. 7. Revisions

    The Company may from time to time revise these procedures to better protect personal data or to comply with changes in applicable laws or regulations. Be sure to confirm the current procedures when making requests for disclosure of personal data and others.

For inquiries, please contact us using the inquiry form.

Personal Information Protection Inquiry Form

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